Tag Archives: consumer champion

Healthwatch Special Inquiry – have your say on hospital discharge

Have you or someone you know, recently been discharged from hospital within Dudley borough? 

Your-Voice-CountsHealthwatch Dudley is taking part in a national special inquiry into hospital discharge and we are really interested in hearing from you.

As your local consumer champion for health and social care, we want to hear about a wide range of experiences and are particularly keen to include views from older people, homeless people and people with mental ill health, as evidence shows these people are most at risk from unsafe discharge from care settings.

You can have your say by completing our short survey online:

www.healthwatchdudley.co.uk/surveys

Alternatively, to complete our survey over the telephone, or to talk to someone in confidence about any health or social care related experience, please contact us on 03000 111 001 or email hello@healthwatchdudley.co.uk

 

Share your experience of Dudley Group of Hospitals with CQC ahead of inspections

CQC LogoEngland’s Chief Inspector of Hospitals is inviting members of the public to tell his inspection panel what they think of the services provided by The Dudley Group NHS Foundation Trust.

Their views and experiences will help inspectors decide what to look at when they inspect the trust.

The trust is among the first to be inspected and given an overall rating under radical changes which have been introduced by the Care Quality Commission (CQC).  The formal inspection of The Dudley Group NHS Foundation Trust will start on 25 March 2014.

To ensure the views of patients and the local community are properly heard, the inspectors will be holding two listening events, both at 6.30pm on Tuesday 25 March.  The events will be held at Dudley Town Hall, Dudley and The Talbot Hotel in Stourbridge.

Click here to register and to find our more

Healthwatch Dudley is looking for board members

Closing date for Board Member applications is now closed. If you are still interested in supporting Healthwatch Dudley in other volunteering roles please get in touch.

Could you represent people who access health and social care services in Dudley borough?
Are you passionate about maintaining and improving the quality of local services?
Do you have the skills to help drive the development of Healthwatch Dudley?

Who are we looking for?

Ideally you will live in Dudley borough so that you have a good grasp of the landscape and issues surrounding health and social care in the area. You will have a keen interest in health or social care issues and a passion for making local services the best that they can be.

You might be someone who accesses local services, a carer or an ex-health professional who now wishes to contribute in a voluntary capacity to shaping health and social care.

You will also have some understanding and experience of service changes, perhaps you have asked ‘why’ or ‘how’ in the past and have been a voice in making change happen.

What will being a board member mean?
Members of the Healthwatch Dudley Board will be asked to commit to 2-3 meetings per quarter. This may be more during set up.  You will commit to supporting one or more areas of interest across the health and social care arena including:

Primary health care
Secondary health care
Adult social care, including residential care
Mental health care
Public health
Children and young people’s care and health

How do I apply?
Click here to download an application pack
Click here to download an application form

Or contact us to request a copy by email, post or in an alternative format.

What happens next?
Applications will be assessed by a panel and shortlisted candidates will be invited to take part in an assessed interactive workshop on the evening of: Wednesday 11th September.

Come and meet the team for an informal chat
We’re sure you will have lots of questions so have set a date where you can come and meet the team over tea and cake.  You will be able to find out more about Healthwatch Dudley, get answers to anything that you are not sure about and pick up an application pack if you have not already downloaded or requested one.

Wednesday August 14th
Café Grande, 15 Stone Street, Dudley DY1 1NS
Please drop in anytime between 5 & 7pm.

Click here to see a map

If you think that you can join us please let us know in advance so we can let the café know how many people to expect.

Could you be the Chair of Healthwatch Dudley?

Have you got the passion and drive to lead us?

We are looking for an enthusiastic, highly skilled and motivated Chairperson – could it be you?

Find out more and download an application pack by clicking here

But hurry! The closing date is Sunday 30th June.

We will be using all of our networks to tell everyone we can think of about our exciting opportunity but we would be grateful if you could also help us to spread the word.  Look out for our ebulletin in the next few days and for our advert in the free newspapers which should land on doorsteps next week. (Click on the image below to enlarge a sneak preview!).

Image of newspaper advertisement for Healthwatch Dudley Chairperson

Another big thank you goes to the volunteers from local groups who posed for our photographs. We hope that their presence will help to show that Healthwatch Dudley is owned by and is answerable to local people and communities.

Working together to build the best Healthwatch

Team Healthwatch has had a busy few months getting around the borough, finding out how we can best work with our partners and with local people.

Supporting the CCG Healthcare Forum in Brierley HillWe have just been adding up how many people we have reached since April 1st we can’t believe that we have attended 50 meetings and events that were attended by more than 1000 people.

We have given presentations to GPs on the new Dudley Clinical Commissioning Group (CCG) Board and to the Council of Governors at The Dudley Group NHS Foundation Trust.

Our vision was shared at the Making it Real staff and stakeholder roadshow and also with with the Chief Executive and Chair of Dudley & Walsall Mental Health Partnership NHS Trust.

We have also shared our news with Dudley’s new Healthy Living Champions and spread the word at the two day Dementia Gateways roadshow in Halesowen Town Centre.

Teaming up with Dementia Gateways to share information about Healthwatch Dudley

The highlight for us has been our first Healthwatch Dudley event, where we asked “How can we work together to build the best Healthwatch?’

We brought together over 70 people from 40 local organisations and participants were encouraged to submit ideas for discussion as part of an unconferenced approach. Over 30 discussion topics were suggested and then grouped together.

How can we work together to build the best Healthwatch?11 workshops followed with lots of energetic debate. There were lots of questions too, some of which were answered on the day and others which have been used to start a questions and answers page on this site.

As you can see, there has been lots happening here and there is plenty of activity in the pipeline. If you haven’t already done so, you might like to sign up to our mailing list. Very soon we will be revealing more information about our board, Healthwatch Hotspots and new exciting volunteer opportunities.

RachelFinally, we hope you like our refreshed website.  Our banner stars are people who support, or who are supported by Dudley Voices for Choice and who kindly posed for us. We would like to say a big thank you to them!  Very soon we will be adding lots more local faces to show how we represent the voices of everyone in Dudley borough. If you or someone from a group that you represent would like to be the face of Healthwatch Dudley, we would love to hear from you.

Our very best regards

Team Healthwatch

Welcome to Healthwatch Dudley

Healthwatch Dudley is your new consumer champion for both health and social care services in Dudley borough.

This new independent service will listen to local people, allowing them to help shape health and social care services.

If you have got views or concerns about local services such as GPs, dentists, hospitals, day care services and care homes, Healthwatch Dudley wants to hear from you.

On May 8th we held an event to ask local organisations, community groups and local people…

“How can we work together to build the best Healthwatch”

The event was held as an ‘unconference’ which meant that the people who attended set the agenda – and this resulted in lots of energetic discussions.

We are in the process of putting together everyones feedback and will post it here very soon.

If you would like more information please join our mailing list or click here to find out how to get in touch.

 

Coming soon!

Healthwatch Dudley is getting ready to be your new consumer champion for health and
social care services in Dudley borough – but we’re not quite there yet!

In the coming months events and activities will take place so that you can have your say and help to shape your new service.

An exciting launch event is being planned and we will post details here as soon as we can.

Healthwatch Dudley will begin to operate in April but in the mean time, if you would like to say hello, share your ideas or find out about volunteering opportunities, please get in touch here:  hello@healthwatchdudley.co.uk

If you have any concerns about health and social care in Dudley borough before April 1st 2013, you can still contact Dudley LINk on 01384 886444.