Tag Archives: Dudley CVS

Flying start for hospital ‘tea and chat’ service

CarersCarers Rights Day in November was marked with a new hospital tea and chat service which has got off to a flying start.  Since it’s launch more than 500 people have been given information about the support available for carers in Dudley borough.

 

‘Tea and Chat’ was set up by Dudley CVS and hospital Carer Coordinator Sharon McGlynn with the support of Healthwatch Dudley, in a bid to identify hidden carers.  Hidden carers are people who care for a relative, friend or a loved one but don’t receive any help or support.

The service is available one afternoon each week on the wards of Russells Hall Hospital at during visiting times between 2pm & 4pm.  Trained Healthwatch Dudley and hospital volunteers offer patients and their visitors a warm drink, a friendly chat and the chance to find out more about the help, support or benefits that carers can tap into.

Tea and chat tea trollyThe free service is part of the Dudley Group of Hospitals NHS Trust charity and is funded entirely through donations.  Sainsbury’s supermarket in Merry Hill initially backed the service by providing a tea trolley and refreshments.

Sharon McGlynn said, “Often people don’t realise that they have become a carer so miss out on the support that’s out there.  Offering people a cup of tea and having a chat is a very easy way to share important information.  We have now visited most in patient areas and will continue to do so as have received such a positive response from patients, their relatives, staff and from our volunteers who are enjoying making such a big difference”.

Our Chief Officer Jayne Emery added, “Carers are a big priority for Healthwatch Dudley and we have also got an important information giving role, so are delighted to support this great initiative. Our volunteers are really enjoying being involved and looking forward, this will be a helpful way for us to listen to and gather the experiences of local people accessing services at Russells Hall Hospital”.

Sharon McGlynn can be contacted on 01384 573381/ 07435 754386 or email carers@dudleycvs.org.uk for more information.

Could you be the Chair of Healthwatch Dudley?

Have you got the passion and drive to lead us?

We are looking for an enthusiastic, highly skilled and motivated Chairperson – could it be you?

Find out more and download an application pack by clicking here

But hurry! The closing date is Sunday 30th June.

We will be using all of our networks to tell everyone we can think of about our exciting opportunity but we would be grateful if you could also help us to spread the word.  Look out for our ebulletin in the next few days and for our advert in the free newspapers which should land on doorsteps next week. (Click on the image below to enlarge a sneak preview!).

Image of newspaper advertisement for Healthwatch Dudley Chairperson

Another big thank you goes to the volunteers from local groups who posed for our photographs. We hope that their presence will help to show that Healthwatch Dudley is owned by and is answerable to local people and communities.

Working together to build the best Healthwatch

Team Healthwatch has had a busy few months getting around the borough, finding out how we can best work with our partners and with local people.

Supporting the CCG Healthcare Forum in Brierley HillWe have just been adding up how many people we have reached since April 1st we can’t believe that we have attended 50 meetings and events that were attended by more than 1000 people.

We have given presentations to GPs on the new Dudley Clinical Commissioning Group (CCG) Board and to the Council of Governors at The Dudley Group NHS Foundation Trust.

Our vision was shared at the Making it Real staff and stakeholder roadshow and also with with the Chief Executive and Chair of Dudley & Walsall Mental Health Partnership NHS Trust.

We have also shared our news with Dudley’s new Healthy Living Champions and spread the word at the two day Dementia Gateways roadshow in Halesowen Town Centre.

Teaming up with Dementia Gateways to share information about Healthwatch Dudley

The highlight for us has been our first Healthwatch Dudley event, where we asked “How can we work together to build the best Healthwatch?’

We brought together over 70 people from 40 local organisations and participants were encouraged to submit ideas for discussion as part of an unconferenced approach. Over 30 discussion topics were suggested and then grouped together.

How can we work together to build the best Healthwatch?11 workshops followed with lots of energetic debate. There were lots of questions too, some of which were answered on the day and others which have been used to start a questions and answers page on this site.

As you can see, there has been lots happening here and there is plenty of activity in the pipeline. If you haven’t already done so, you might like to sign up to our mailing list. Very soon we will be revealing more information about our board, Healthwatch Hotspots and new exciting volunteer opportunities.

RachelFinally, we hope you like our refreshed website.  Our banner stars are people who support, or who are supported by Dudley Voices for Choice and who kindly posed for us. We would like to say a big thank you to them!  Very soon we will be adding lots more local faces to show how we represent the voices of everyone in Dudley borough. If you or someone from a group that you represent would like to be the face of Healthwatch Dudley, we would love to hear from you.

Our very best regards

Team Healthwatch

Welcome to Healthwatch Dudley

Healthwatch Dudley is your new consumer champion for both health and social care services in Dudley borough.

This new independent service will listen to local people, allowing them to help shape health and social care services.

If you have got views or concerns about local services such as GPs, dentists, hospitals, day care services and care homes, Healthwatch Dudley wants to hear from you.

On May 8th we held an event to ask local organisations, community groups and local people…

“How can we work together to build the best Healthwatch”

The event was held as an ‘unconference’ which meant that the people who attended set the agenda – and this resulted in lots of energetic discussions.

We are in the process of putting together everyones feedback and will post it here very soon.

If you would like more information please join our mailing list or click here to find out how to get in touch.

 

Coming soon!

Healthwatch Dudley is getting ready to be your new consumer champion for health and
social care services in Dudley borough – but we’re not quite there yet!

In the coming months events and activities will take place so that you can have your say and help to shape your new service.

An exciting launch event is being planned and we will post details here as soon as we can.

Healthwatch Dudley will begin to operate in April but in the mean time, if you would like to say hello, share your ideas or find out about volunteering opportunities, please get in touch here:  hello@healthwatchdudley.co.uk

If you have any concerns about health and social care in Dudley borough before April 1st 2013, you can still contact Dudley LINk on 01384 886444.