Tag Archives: local voice

Share your experience of Dudley Group of Hospitals with CQC ahead of inspections

CQC LogoEngland’s Chief Inspector of Hospitals is inviting members of the public to tell his inspection panel what they think of the services provided by The Dudley Group NHS Foundation Trust.

Their views and experiences will help inspectors decide what to look at when they inspect the trust.

The trust is among the first to be inspected and given an overall rating under radical changes which have been introduced by the Care Quality Commission (CQC).  The formal inspection of The Dudley Group NHS Foundation Trust will start on 25 March 2014.

To ensure the views of patients and the local community are properly heard, the inspectors will be holding two listening events, both at 6.30pm on Tuesday 25 March.  The events will be held at Dudley Town Hall, Dudley and The Talbot Hotel in Stourbridge.

Click here to register and to find our more

Healthwatch Dudley is looking for board members

Closing date for Board Member applications is now closed. If you are still interested in supporting Healthwatch Dudley in other volunteering roles please get in touch.

Could you represent people who access health and social care services in Dudley borough?
Are you passionate about maintaining and improving the quality of local services?
Do you have the skills to help drive the development of Healthwatch Dudley?

Who are we looking for?

Ideally you will live in Dudley borough so that you have a good grasp of the landscape and issues surrounding health and social care in the area. You will have a keen interest in health or social care issues and a passion for making local services the best that they can be.

You might be someone who accesses local services, a carer or an ex-health professional who now wishes to contribute in a voluntary capacity to shaping health and social care.

You will also have some understanding and experience of service changes, perhaps you have asked ‘why’ or ‘how’ in the past and have been a voice in making change happen.

What will being a board member mean?
Members of the Healthwatch Dudley Board will be asked to commit to 2-3 meetings per quarter. This may be more during set up.  You will commit to supporting one or more areas of interest across the health and social care arena including:

Primary health care
Secondary health care
Adult social care, including residential care
Mental health care
Public health
Children and young people’s care and health

How do I apply?
Click here to download an application pack
Click here to download an application form

Or contact us to request a copy by email, post or in an alternative format.

What happens next?
Applications will be assessed by a panel and shortlisted candidates will be invited to take part in an assessed interactive workshop on the evening of: Wednesday 11th September.

Come and meet the team for an informal chat
We’re sure you will have lots of questions so have set a date where you can come and meet the team over tea and cake.  You will be able to find out more about Healthwatch Dudley, get answers to anything that you are not sure about and pick up an application pack if you have not already downloaded or requested one.

Wednesday August 14th
Café Grande, 15 Stone Street, Dudley DY1 1NS
Please drop in anytime between 5 & 7pm.

Click here to see a map

If you think that you can join us please let us know in advance so we can let the café know how many people to expect.

Do you, a family member, or someone you care for, access an adult social care service in Dudley borough?

You are invited to help write Dudley’s annual adult social care annual report.

Dudley council has produced an annual report (or account) of the adult social care services it provides.  This report is called “Improving lives, making a difference’ and local people helped to put it together.

The report lists the differences made to people’s lives as a result of adult social care services, provided by Dudley council. It also lists priorities for future improvements.

As part of the Making it Real in Dudley adult social care programme, Dudley council would like to invite you to help them produce their 2012/13 adult social care annual report. You will get the chance to be part of a reference group that will oversee the production and content of the latest local account for adult social care in Dudley.

Improving lives, making a different - local account

Healthwatch Dudley has been asked to bring this group together to make sure that the local account is a fair reflection of what is really happening, to listen to your experiences and to discuss if improvements were made, against the priorities that were set.

When & where?
The workshop will take place in Brierley Hill on Wednesday July 31st between 11am & 2pm

Where can I see a copy of the report?
You can download a copy of the 2011/12 ‘Improving lives, making a difference’ annual report here: Improving-lives-making-a-difference This document is also called the adult social care local account. If you have problems downloading this document, call us and we will either email it to you or pop a copy in the post.


Why is Healthwatch Dudley involved?
Healthwatch Dudley is a new independent consumer champion for people who access health and social care services in Dudley borough.  We want to listen to local people’s views and experiences, so we can share them with people who make key decisions about everyone’s health and wellbeing.

I want to be involved but I can’t get to the workshop
We still want to hear your voice.  Get in touch and we can discuss how you can be involved.

How do I book?
Click here to book your place http://adultsocialcare.eventbrite.co.uk

Welcome to Healthwatch Dudley

Healthwatch Dudley is your new consumer champion for both health and social care services in Dudley borough.

This new independent service will listen to local people, allowing them to help shape health and social care services.

If you have got views or concerns about local services such as GPs, dentists, hospitals, day care services and care homes, Healthwatch Dudley wants to hear from you.

On May 8th we held an event to ask local organisations, community groups and local people…

“How can we work together to build the best Healthwatch”

The event was held as an ‘unconference’ which meant that the people who attended set the agenda – and this resulted in lots of energetic discussions.

We are in the process of putting together everyones feedback and will post it here very soon.

If you would like more information please join our mailing list or click here to find out how to get in touch.