Tag Archives: Support

Flying start for hospital ‘tea and chat’ service

CarersCarers Rights Day in November was marked with a new hospital tea and chat service which has got off to a flying start.  Since it’s launch more than 500 people have been given information about the support available for carers in Dudley borough.

 

‘Tea and Chat’ was set up by Dudley CVS and hospital Carer Coordinator Sharon McGlynn with the support of Healthwatch Dudley, in a bid to identify hidden carers.  Hidden carers are people who care for a relative, friend or a loved one but don’t receive any help or support.

The service is available one afternoon each week on the wards of Russells Hall Hospital at during visiting times between 2pm & 4pm.  Trained Healthwatch Dudley and hospital volunteers offer patients and their visitors a warm drink, a friendly chat and the chance to find out more about the help, support or benefits that carers can tap into.

Tea and chat tea trollyThe free service is part of the Dudley Group of Hospitals NHS Trust charity and is funded entirely through donations.  Sainsbury’s supermarket in Merry Hill initially backed the service by providing a tea trolley and refreshments.

Sharon McGlynn said, “Often people don’t realise that they have become a carer so miss out on the support that’s out there.  Offering people a cup of tea and having a chat is a very easy way to share important information.  We have now visited most in patient areas and will continue to do so as have received such a positive response from patients, their relatives, staff and from our volunteers who are enjoying making such a big difference”.

Our Chief Officer Jayne Emery added, “Carers are a big priority for Healthwatch Dudley and we have also got an important information giving role, so are delighted to support this great initiative. Our volunteers are really enjoying being involved and looking forward, this will be a helpful way for us to listen to and gather the experiences of local people accessing services at Russells Hall Hospital”.

Sharon McGlynn can be contacted on 01384 573381/ 07435 754386 or email carers@dudleycvs.org.uk for more information.

Healthwatch Dudley is one year old…

…and to celebrate we have launched a poster campaign featuring local people who have supported us during our first year!

Healthwatch Dudley poster & flyer

As your independent consumer champion for both health and social care in Dudley borough, we are listening to your views and experiences and sharing them with people who make key decisions about our health and wellbeing.

This means that if local people have got something to say about hospitals, care homes, doctors surgeries, opticians, dentists or any other health or social care service – good or bad, we will listen so that your views can be heard and taken into account.

We are hoping that our friends and partners will help us to spread the word about Healthwatch Dudley by displaying our posters and flyers. If you are able to help in any way, please let us know and we will arrange to get some publicity materials to you.

And if you would like to find out more about what we do, please give us a call on 03000 111 001, email hello@healthwatchdudley.co.uk, tweet us @HWDudley or send a request through our website www.healthwatchdudley.co.uk.  We would love to hear from you.

Extended versions of our posters featuring even more local people will soon be appearing on local buses, you can download our poster here and if you spot one when you’re out and about, please tweet or email us a picture and let us know what you think!

Finally, we would like to say a massive thank to our fantastic poster stars, Gurcharan, Julie, Maurice, Neil, Sharon, Rachel, Steve, Matt, Josh, Sandra, Emilia and Marva who gave their time to feature in our campaign.

Best wishes

Team Healthwatch