Tag Archives: volunteers

Enter and View training for Healthwatch Dudley volunteers

Would you like to join the Healthwatch Dudley team as an Enter and View volunteer?volunteer

Why not join us for one of our training sessions on Wednesday 19th February 10am – 3pm  or Thursday 27th March 2014 10am – 3pm?

Healthwatch Dudley is looking for people with a friendly approach to join us for visits who:

  • Have a strong interest in improving health or social care services in Dudley borough.
  • Can show empathy, with good communication and active listening skills.
  • Have an ability to gather evidence-based information that is not loaded with personal opinion.
  • Understand the importance of not discriminating and being non-judgmental.
What is Enter and View?
Healthwatch Dudley has the power to access public / communal areas in any publicly funded health or social setting.  This could include:
  • Residential care or nursing homes
  • Disability day centres
  • Doctor and dentist waiting rooms
  • Hospital accident and emergency departments
  • Pharmacists
  • Opticians

Enter and View gives us the opportunity to listen to views of the public, patients, carers and relatives who access local health and social care services.

The information we gather could range from finding out about what care home residents think about meals and activities, to listening to patients experiences of hospital wards. The factual information gathered will be shared with key decision makers to improve local services for everyone.

Our training will cover:
  • An introduction to Healthwatch and Enter and View
  • The role, qualities and values of an authorised Enter and View representative
  • What is excellence in health and social care?
  • An introduction to safeguarding and dignity in care
  • Important skills for other Healthwatch Dudley volunteer roles
  • Available options for follow on e-learning 
You can expect on the day:
  • A warm welcome
  • The chance to meet other Healthwatch Dudley volunteers
  • A comfortable, accessible venue
  • Lunch and refreshments throughout the day
  • A chance to ask questions and to find out if this is the right role for you
Your trainers for the day will be:
  • Sarah Roper – Dudley MBC Safeguarding Team
  • Rob Dalziel – Healthwatch Dudley
  • Melissa Guest – Healthwatch Dudley
How do I book?
Call Ali on 01384 267427 or email volunteer@healthwatchdudley.co.uk
If you would like to attend but are not an existing Healthwatch Dudley Volunteer, you will be asked to complete an application process before being considered. For an informal chat about the training, please contact Rob or Melissa on the above number.
As Enter and View volunteers will potentially be in contact with vulnerable people we are to undertake a disclosure and barring (DBS) check for the role which replaced the CRB – criminal records bureau check.
Reasonable travel and out of pocket expenses will be provided on request.

Could you be the Chair of Healthwatch Dudley?

Have you got the passion and drive to lead us?

We are looking for an enthusiastic, highly skilled and motivated Chairperson – could it be you?

Find out more and download an application pack by clicking here

But hurry! The closing date is Sunday 30th June.

We will be using all of our networks to tell everyone we can think of about our exciting opportunity but we would be grateful if you could also help us to spread the word.  Look out for our ebulletin in the next few days and for our advert in the free newspapers which should land on doorsteps next week. (Click on the image below to enlarge a sneak preview!).

Image of newspaper advertisement for Healthwatch Dudley Chairperson

Another big thank you goes to the volunteers from local groups who posed for our photographs. We hope that their presence will help to show that Healthwatch Dudley is owned by and is answerable to local people and communities.

Working together to build the best Healthwatch

Team Healthwatch has had a busy few months getting around the borough, finding out how we can best work with our partners and with local people.

Supporting the CCG Healthcare Forum in Brierley HillWe have just been adding up how many people we have reached since April 1st we can’t believe that we have attended 50 meetings and events that were attended by more than 1000 people.

We have given presentations to GPs on the new Dudley Clinical Commissioning Group (CCG) Board and to the Council of Governors at The Dudley Group NHS Foundation Trust.

Our vision was shared at the Making it Real staff and stakeholder roadshow and also with with the Chief Executive and Chair of Dudley & Walsall Mental Health Partnership NHS Trust.

We have also shared our news with Dudley’s new Healthy Living Champions and spread the word at the two day Dementia Gateways roadshow in Halesowen Town Centre.

Teaming up with Dementia Gateways to share information about Healthwatch Dudley

The highlight for us has been our first Healthwatch Dudley event, where we asked “How can we work together to build the best Healthwatch?’

We brought together over 70 people from 40 local organisations and participants were encouraged to submit ideas for discussion as part of an unconferenced approach. Over 30 discussion topics were suggested and then grouped together.

How can we work together to build the best Healthwatch?11 workshops followed with lots of energetic debate. There were lots of questions too, some of which were answered on the day and others which have been used to start a questions and answers page on this site.

As you can see, there has been lots happening here and there is plenty of activity in the pipeline. If you haven’t already done so, you might like to sign up to our mailing list. Very soon we will be revealing more information about our board, Healthwatch Hotspots and new exciting volunteer opportunities.

RachelFinally, we hope you like our refreshed website.  Our banner stars are people who support, or who are supported by Dudley Voices for Choice and who kindly posed for us. We would like to say a big thank you to them!  Very soon we will be adding lots more local faces to show how we represent the voices of everyone in Dudley borough. If you or someone from a group that you represent would like to be the face of Healthwatch Dudley, we would love to hear from you.

Our very best regards

Team Healthwatch

Coming soon!

Healthwatch Dudley is getting ready to be your new consumer champion for health and
social care services in Dudley borough – but we’re not quite there yet!

In the coming months events and activities will take place so that you can have your say and help to shape your new service.

An exciting launch event is being planned and we will post details here as soon as we can.

Healthwatch Dudley will begin to operate in April but in the mean time, if you would like to say hello, share your ideas or find out about volunteering opportunities, please get in touch here:  hello@healthwatchdudley.co.uk

If you have any concerns about health and social care in Dudley borough before April 1st 2013, you can still contact Dudley LINk on 01384 886444.