Share your views online, or contact us via email or phone. The more people share their ideas, experiences and concerns about National Health Service (NHS) and social care, the more services can understand what works and what doesn't.
Champions for users of health & social care services.
We are here to make sure that those running services, and the government, put your views at the heart of care.
"I can't believe I took on the NHS at my age and I would never have had the confidence to do it without your help. I get my new teeth fitted on Wednesday. I'm sure I will come out smiling and couldn't have done it without your support."
Latest reports and publication
How people's views have changed residential care
Between December 2023 and April 2026, we carried out a series of…
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Enter & View Amberley Care Home
We conducted an Enter & View visit to Amberley Care Home,…
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Advice and information
What is NHS Continuing Healthcare and what help can I get with care costs?
Every year many families in Dudley could be paying for care fees that they may not need to. We have put together this guide to help you understand…
Is your child struggling with hay fever? How your local pharmacy can help
As the weather warms up and the season changes, many parents notice their children starting to sniffle, sneeze and rub their eyes. While spring is a…
How can I get more active in Dudley borough?
Find out how to get active in Dudley borough
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