Find out more about the ways we're helping to improve people's experiences of health and social care services.
Share your views to make a difference
Share your views online, or contact us via email or phone. The more people share their ideas, experiences and concerns about National Health Service (NHS) and social care, the more services can understand what works and what doesn't.
Champions for users of health & social care services.
We are here to make sure that those running services, and the government, put your views at the heart of care.
News and views
Bright Smiles, Bright Future: Why Oral Health Matters for Young…
Did you know that nearly half of young people in the UK have untreated tooth decay?
Blog
"I enjoyed every minute; I feel like I'm worth something."
Latest reports and publication
Annual report 2024-25
Over 3200 people across Dudley borough shared their experiences of…
Find out more
Exploring NHS dental services in Dudley borough
Through surveys, conversations, visits to dental practices and…
Find out more
Advice and information
What to do if you need an Urgent Care in Dudley
The Urgent Care Centre offers non-emergency care for walk-in patients who have minor illnesses that need urgent attention. The Urgent Care Centre in…
Your right to an NHS dentist
Does signing up with your dentist work the same way as registering with your GP? If you think the answer is yes, you're not alone.
NHS 111: Booking your A&E appointment
Learn what NHS 111 is and how you can use the service to book an A&E appointment
Sign up for news alerts
Stay up to date with what people are telling us about health and social care, our advice and information, and latest reports.