A bit of information can go a long way to get you the support you need, when you need it.

Over the years we have trained hundreds of staff, volunteers and community leaders from local organisations to become Information Champions. These people are now pointing people in the right direction for information about health and care, benefits and debt, social activities and much more all over Dudley borough.

Our approach is simple:

We want to make sure that everyone can find the information they need, to help avoid a crisis situation.  We help people to understand where to find trusted local information on the internet and we give people the confidence to share what they know with anyone they come into contact with.

Useful Information Links:

Age UK factsheets and publications Extracted from the national website, a really useful resource for factsheets and information.

Black Country Integrated Care Board  The ICB is responsible for managing the local NHS budget and developing a plan to ensure services are there to meet the health needs of local people. Their website has information on local health services.

Carers UK Provide expert advice, information and support for carers

Citizens Advice Dudley  Local free, impartial, confidential and independent advice.

Department of Health and Social Care Information about national health services. Apply for services including a Prescription Prepayment Certificate and more.

Disability Rights UK National website relating to disability, carer issues, discrimination and benefits.

Dudley Adult Community Learning For details of courses and classes all over the borough.

Dudley Adult Social Care Portal A quick, easy and secure way for people to find information and advice about care and support choices.

Dudley Carers Alliance Dudley Carers Alliance help and support carers with information, signposting and practical assistance.

Dudley Community Information Directory A one stop shop for everything that’s going on in the community in Dudley borough.

Dudley Council Information about local council services.

Dudley CVS Provides support for voluntary and community groups, charities and social enterprises that benefit the people of Dudley borough. Supports people to get more involved in their community.

Dudley Integrated Health and Care NHS Trust Integrate primary care across Dudley with community physical and mental health services. Advice and links to local primary care and support services.

Dudley Safeguarding If you are worried or concerned about a child, young person or adult, who you think is being abused or neglected.

Dudley Telecare Operates 24 hours a day, 365 days a year.  An emergency alarm monitoring service which can be linked to a carer’s mobile phone.  Particularly useful for people who are prone to falls.  Other services available includes tracking devices for people with dementia and pill reminders.

Dudley Young Carers Support, training and signposting for young carers.

Living Well Feeling Safe Online Dudley’s own online tool to help people find equipment and support to help them live independently at home.

Healthwatch England News and reports from Healthwatch England, the national Healthwatch.

Healthwave Hub Healthwave Hub provides information and videos on managing your own health. They have videos and guides on how to use NHS digital resources, including the NHS App. Resources are available in different languages.

NHS UK (The NHS Website) Find details of everything health related from hospitals, GPs and dentists to pharmacies, opticians and gyms.

NHS complaints advocacy (VoiceAbility) Advice and support with making a complaint about care.

“The support given to local people at Dudley Information points is creating stronger communities by helping to prevent crisis.”

Contact us to find out more.