Enter & View Hillcroft Nursing & Care Home August 2024
We have been working with the Care Quality Partnership to identify care and nursing homes to visit throughout the year, with a view to listen to the experiences of residents and relatives.
Summary
We visited Hillcroft Nursing and Care Home in August 2024 to speak to residents and their families to discover what life is like for the people who live there. We were pleased to discover that residents and their loved ones know where to go if they have concerns and that Hillcroft actively responds to their concerns and recommendations.
Key findings
- Most people felt the staff were caring.
- 93% of people said bedrooms were clean and comfortable.
- 100% of people said they felt safe at Hillcroft.
Downloads
If you need the reports in a different format, please email hello@healthwatchdudley.co.uk or call 03000 111 001.
File download
Hillcroft Nursing and Care Home Enter & View Report
Hillcroft Nursing and Care Home Enter & View Report - Screen reader friendly
We have quizzes, bingo and the occasional singer.
