News and reports

We have been working with the Care Quality Partnership to identify supported living and care facilities to visit throughout the year, with a view to listening to the experiences of residents and relatives.

A GP Practice Charter, developed with Healthwatch Dudley, local GPs and other partners, supports mutual respect and sets out expectations for practices and patients.

We worked with the Dudley Council's Children and Young Peoples Public Health Team to contact every dental practice in the borough that offers NHS dental appointments. We wanted to discover what it was like to find an NHS dental appointment in the borough.

Our team has been commended at a national award ceremony for our work improving the care of local people.

We have been shortlisted for a national award for our work to improve care for people across Dudley borough.

We have been exploring local access to NHS dental care. We visited Purity Dental for an Enter & View to see what their patients had to say about local NHS dental care.

Libraries are essential community hubs. They offer a range of services that bring people together. We held drop-in sessions at five libraries to listen to the experiences of the diverse groups who use them.

We have joined forces with Black Country Foodbanks to discover what support local people need beyond the food parcel. This year long project will look to help people who use foodbanks get the support they need.

There are 22,595 stroke survivors registered with a GP in the Black Country. Over the last few months we have been working with Dudley Stroke Association to listen to feedback from people who have been affected by a stroke and their families and carers.

We sat down with Alternat+ves and the NHS Black Country ICB to discuss their personal and professional experiences of people accessing mental health services whilst struggling with addictions. We also discussed support for the loved ones of people who are struggling with addiction.

We are committed to championing the voices of Dudley borough to improve health and social care services. Fin out how we plan to achieve this in 2024 - 2025.

778 people shared their experiences of health and social care with us from July to September this year. This is a summary of what they said and who we heard from.