News and reports

We have been working with the Care Quality Partnership to identify care and nursing homes to visit throughout the year, with a view to listen to the experiences of residents and relatives.

With a quarter of healthy adults getting the flu each year, hundreds of thousands of people see their GP because of flu symptoms.

Complete our short survey and tell the NHS what it's like for you to get dental care.

We have been working with the Care Quality Partnership to identify care and nursing homes to visit throughout the year, with a view to listen to the experiences of residents and relatives.

410 people shared their experiences of health and social care with us in April - June. This is a summary of what they said and who we heard from.

NHS systems have been affected by a global IT outage, including GP practices.

Over 2000 people across Dudley borough shared their experiences in 2023-24. Their voices have helped inspire real change in health and social care services.

Our new micro-volunteering challenge is all about turning small actions into big impact.

Your general practice team is made up of a range of people with different roles. Depending on your needs, you may be seen by a healthcare professional other than your GP.

But who are they, and what do they do?

People can drop by and 'say hello' at 14 locations across Dudley borough from 10 - 16 June 2024.

Over 1000 people across Dudley shared their experiences of accessing their GP services.

We conducted Enter & View visits to six GP surgeries as part of our research into access to GP services.

All six of the GP surgeries we visited responded positively to the feedback from patients and have committed to making changes.