Our reports provide quality evidence that truly reflect the voice and views of local people.
Any recommendations made by Healthwatch Dudley, will always be informed by what staff and volunteers are told about real experiences of local health and social care services.
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Social Prescribing in Dudley Borough
We reached out to Social Prescribers from different areas within the borough so they could share their views about their service.
Social Prescribers told us of socioeconomic barriers that prevent local people from accessing services that can help them. They provided suggestions to improve experiences of the community.
Ageing Well Festival
The first Dudley Ageing Well Festival will be taking place from the 25 September – 01 October 2023. Lots of fun and helpful activities are taking place across the borough to celebrate later life and ageing well.
Increase in Opioid Overdoses
There has been a recent increase in deaths from opioid overdoses in the West Midlands.
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January 2023 – Listening to Migrant Communities
Healthwatch Dudley were commissioned to listen to local asylum seekers and refugees to better understand some of the health and care barriers they face
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January 2023 – High Oak Surgery Listening to the DIHC Public Conversation
A Healthwatch Dudley report for the Dudley Health and Adult Social Care Scrutiny Committee
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June 2022 – Healthwatch Dudley Annual Report
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August 2021
Experiences of Direct Payments and finding a Personal Assistant in Dudley borough – A collaborative report with Dudley Council from a series of listening events in 2021
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June 2021 – Healthwatch Dudley Annual Report
Download our 2020/21 annual report
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June 2021 – Digitally excluded people’s experiences of remote GP appointments
Healthwatch Dudley joined forces with four other local Healthwatch to listen to local people about their experience of digital exclusion.
We wanted to understand how the move to digital healthcare during the COVID-19 pandemic has worked well for some but excluded others, especially people who are older, disabled or have language barriers.
We worked with Healthwatch England to explore the reasons why people have been excluded and to look at what needs to happen to ensure everyone can access the care they need.
Download the national report including five recommendations for post COVID-19 digital healthcare
Locked out: Digitally excluded people’s experiences of remote GP appointments
Download the Dudley conversation report that fed into the Healthwatch England study:
COVID-19: Getting access to healthcare – what about digital exclusion?
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January 2021 – Our Hospital, Our Care #OurFuture
For our January People’s Network we teamed up with The Dudley Group NHS Foundation Trust for a friendly online conversation about the future of local hospital and community health services.
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October 2020 – The COVID-19 Pandemic – A Community Response in Dudley Borough
Following the Government imposed lockdown in March 2020, the Healthwatch Dudley team supported our host organisation Dudley CVS with a community response, which involved working with local volunteers to deliver food and medication to local people who were shielding. We interviewed a sample of people who received this support to evidence the impact of the voluntary sector and the difference the community response has made to local people.
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September 2020 – People’s Network & Dudley Council Joint Online Event – Adult Social Care & You
In August 2020, Healthwatch Dudley teamed up with Dudley Council to host an online community forum to capture experiences of people accessing adult social care services in Dudley borough during the coronavirus pandemic.
Recommendations from this report will be shared with service leads to aid learning and to influence future service delivery.
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June 2020 – Healthwatch Dudley Annual Report
Download our 2019/20 annual report
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June 2020 – People’s Network & Dudley Healthcare Forum Joint Online Event. COVID-19: Impacts on Health & Care
In May 2020, Healthwatch Dudley, Dudley Clinical Commissioning Group and Dudley Integrated Health and Care NHS joined forces to host an online forum in response to not being able to meet face to face during the COVID-19 pandemic. 46 people from local communities, health and care settings and voluntary organisations came together as part of a 90-minute Zoom session, to share views and ideas on how they had been accessing services and what the future of health and care in the Dudley borough might look like.
Recommendations from this report will help to inform local NHS restoration, reset and recovery plans.
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September 2019 – General Practice Nursing Report
Healthwatch Dudley, Healthwatch Sandwell, Healthwatch Walsall and Healthwatch Wolverhampton were commissioned by Wolverhampton Clinical Commissioning Group (CCG) on behalf of Black Country and West Birmingham Sustainable Transformation Partnership (STP) to listen to patients knowledge and experiences of General Practice Nurses.
Recommendations from this report will help to inform decision making on several projects linked to the STP Primary Care Strategy.
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June 2019 – The NHS Long Term Plan – Black Country and West Birmingham
A Healthwatch Report for the Black Country and West Birmingham Sustainability and Transformation Partnership
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June 2019 – Healthwatch Dudley Annual Report
Download our 2018/19 annual report
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February 2019 – Self Care – What’s it all about?
Dudley Clinical Commissioning Group and Dudley Council Public Health asked Healthwatch Dudley to help get people’s views on self-care and what it means to them. We worked with local people to co-produce ideas around five self-care themes and to design a self-care pack.
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September 2018 – Infants and Young Children – Their Healthcare Journeys
The NHS Dudley Clinical Commissioning Group asked Healthwatch Dudley to listen to the views of parents and carers of babies and infants accessing health care services. This report details our project activity and the recommendations we have made.
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June 2018 – Healthwatch Dudley Annual Report
Download our 2017/18 annual report
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October 2017 – Pharmaceutical Needs Assessment What are people saying about local services?
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June 2017 – Going to the dentist – what’s it like for you?
Healthwatch Dudley was asked to find out about people’s experiences of accessing Special Care Dentistry services.
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June 2017 – Healthwatch Dudley Annual Report
Download our 2016/17 annual report
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October to December 2016 – Healthwatch Dudley Quarterly Report
Your detailed update from the Healthwatch Dudley team.
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September 2016 – Young people’s views on emotional health and wellbeing: A presentation report by Dudley Youth Health Researchers
A partnership with Dudley Council Youth Service to support a group of young people to explore their own health and wellbeing and research the views of others. Download the report
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July to September 2016 – Healthwatch Dudley Quarterly Report
Your detailed update from the Healthwatch Dudley team.
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August 2016 – Addressing loneliness and isolation in the face of voluntary sector cuts
A report detailing our conversations with and experiences of local people who access day centre services, provided by Beacon Centre and Age UK Dudley in the face of voluntary sector spending reviews.
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July 2016 – A Vision Strategy for Dudley Borough
Healthwatch Dudley has worked with local and national partners to create a vision strategy for Dudley borough. This strategy draws upon the views and experiences of people with sight loss and the professionals and others who work with them.
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March 2016 – Access to Eyecare – What People are saying
NHS England Local Eye Health Network West Midlands asked us to carry out a piece of research to get a better understanding of people’s experiences of eye health.
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April to June 2016 – Healthwatch Dudley Quarterly Report
Your detailed update from the Healthwatch Dudley team.
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June 2016 – Healthwatch Dudley Annual Report
Download our 2015/16 annual report
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January to March 2016 – Healthwatch Dudley Quarterly Report
Your detailed update from the Healthwatch Dudley team.
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October to December 2015 – Healthwatch Dudley Quarterly Report
Your detailed update from the Healthwatch Dudley team.
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November 2015 – Dudley Urgent Care Centre Enter & View Final Report November 2015
A project carried out by Healthwatch Dudley staff and volunteers, to examine the quality and fitness for purpose of the new Dudley Urgent Care Centre though the eyes of patients and visitors.
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July 2015 – The Priory Community Pharmacy – People’s views on what it does for them.
A report containing views and experiences of people who access services provided by The Priory Community Pharmacy.
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June 2015 – Healthwatch Dudley Annual Report
Download our 2014/15 annual report
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May 2015 – Patient Experiences of Hospital Discharge
This report contributed to Healthwatch England’s Special Inquiry into people’s experiences of leaving hospital or care. Find out more about the Special Inquiry here.
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April 2015 – Patient experience of hospital journeys: How can we make communications work better?
Patients’ views and experiences of their journeys during their stay on hospital medical and surgical wards.
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Novembe
r 2014 – Dudley Pharmaceutical Needs Assessment Public vies on pharmacy services and options for the future
This report was presented to Dudley’s Health and Wellbeing Board in December 2014 together with a short film showing how we involved local people. Our presentation can be downloaded here.
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July 2014 – New Economics Foundation Health Inequalities Workshop
Download a summary of the event
Download the New Economics Foundation event report
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June 2014 – Healthwatch Dudley Annual Report
Download our 2013/14 annual report
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January 2014 – Healthwatch Dudley urgent care research at Dudley Walk in Centre and Russells Hall Hospital Accident and Emergency
Research report submitted to Dudley Clinical Commissioning Group (2nd report)
Research report submitted to Dudley Clinical Commissioning Group (1st report)
Urgent Care Survey Questionnaire