Tag Archives: transparrency

Care Act Workshops in October and November

The Care Act represents the most significant reform of care and support in more than 60 years, putting people and their carers in control of their care and support. For the first time, the Act will put a limit on the amount anyone will have to pay towards the costs of their care. Crucially, the Act delivers key elements of the government’s response to the Francis Inquiry into the awful events at Mid Staffordshire hospital, increasing transparency and openness and helping drive up the quality of care across the system.

Care Act Call OutCare and support is something that nearly everyone in this country will experience at some point in their lives; even if you don’t need care yourself, you will probably know a family member or friend who does, or you may care for someone. And many more of us will need care in the future so it is important for us to have a modern system that can keep up with the demands of a growing ageing population.

In preparations for April 2015 when the Care Act will be implemented,  we have teamed up with Dudley Council and other local partners to hold a series of bite-sized, topic based, workshops during October and November. The topics for these workshops are taken from the Department of Health Care Act factsheets.

All sessions to be held in the Main Hall, Methodist Church, Bank Street, Brierley Hill unless otherwise stated.

Workshop 1 “Information and Prevention in a Nutshell”
Tuesday 7th October 2014, 10.00 till 12.30 Venue: Insight House, Parsons Street, Brierley Hill

Workshop 2 “Social Care – What does the Care Act mean for eligibility to care and support”
Wednesday 8th October 2014, 10.00 till 12.30

Workshop 3 “Social Care – Who Pays & Self Funders in a Nutshell”
Wednesday 15th October 2014, 10.00 till 12.30

Workshop 4 “Integration and Personalisation in a Nutshell”
Wednesday 22nd October 2014, 10.00 till 12.30

Workshop 5 “Safeguarding People in Dudley in a Nutshell”
Wednesday 29th October , 10.00 till 12.30

Workshop 6 “Caring for the Carers in a Nutshell”
Thursday 6th November, 10.00 till 12.30

Workshop 7 “Shaping the Market and Continuity of care in a Nutshell”
Wednesday 12th November 2014, 10.00 till 12.30

Workshop 8 “Moving from Children’s to Adult social care in a Nutshell”
Wednesday 19th November 2014, 10.00 till 12.30

Workshop 9 “Regulation in Healthcare in a Nutshell”
Wednesday 26th November 2014, 10.00 till 12.30

Click on the links above to book a place or visit: http://makingitrealindudley.org/care-act/  for more information.

If you would like to book over the telephone please contact Karen Heath on 01384 816955 or e-mail Karen on Karen.heath@dudley.gov.uk

Government factsheets about the Care Act can be downloaded here.

Click here to download and print a flyer for these workshops.


Healthwatch Dudley Board Meetings – find out more!

Meeting CalloutThe next Healthwatch Dudley Board Meeting will take place on Monday 11 August 2014 starting at 6.30pm. 

The meeting will be held in public and all are welcome to attend to observe the Board’s discussions.

We will be holding all future Board meetings in public because we think it is important for local people to understand what we do and observe how decisions are made at Board level.

In addition to observing the business of the meeting, members of the public have the opportunity to ask questions relating to the work of Healthwatch Dudley.

In order to provide a comprehensive response we would prefer questions to be submitted in advance by email to hello@healthwatchwatchdudley.co.uk or by post to Healthwatch Dudley, 7 Albion Street, Brierley Hill, DY5 3EE by the morning of Monday 11th August for discussion at the meeting, however, there will also be an opportunity to ask questions at a set point during the meeting.

The meeting will take place at:
Bank Street Church Hall
Bank Street
Brierley Hill

As your local Healthwatch we are always on hand to answer any questions you have, or to listen to your experiences of health and social care.  The team can also be contacted on 03000 111 001.

Enter and View training for Healthwatch Dudley volunteers

Would you like to join the Healthwatch Dudley team as an Enter and View volunteer?volunteer

Why not join us for one of our training sessions on Wednesday 19th February 10am – 3pm  or Thursday 27th March 2014 10am – 3pm?

Healthwatch Dudley is looking for people with a friendly approach to join us for visits who:

  • Have a strong interest in improving health or social care services in Dudley borough.
  • Can show empathy, with good communication and active listening skills.
  • Have an ability to gather evidence-based information that is not loaded with personal opinion.
  • Understand the importance of not discriminating and being non-judgmental.
What is Enter and View?
Healthwatch Dudley has the power to access public / communal areas in any publicly funded health or social setting.  This could include:
  • Residential care or nursing homes
  • Disability day centres
  • Doctor and dentist waiting rooms
  • Hospital accident and emergency departments
  • Pharmacists
  • Opticians

Enter and View gives us the opportunity to listen to views of the public, patients, carers and relatives who access local health and social care services.

The information we gather could range from finding out about what care home residents think about meals and activities, to listening to patients experiences of hospital wards. The factual information gathered will be shared with key decision makers to improve local services for everyone.

Our training will cover:
  • An introduction to Healthwatch and Enter and View
  • The role, qualities and values of an authorised Enter and View representative
  • What is excellence in health and social care?
  • An introduction to safeguarding and dignity in care
  • Important skills for other Healthwatch Dudley volunteer roles
  • Available options for follow on e-learning 
You can expect on the day:
  • A warm welcome
  • The chance to meet other Healthwatch Dudley volunteers
  • A comfortable, accessible venue
  • Lunch and refreshments throughout the day
  • A chance to ask questions and to find out if this is the right role for you
Your trainers for the day will be:
  • Sarah Roper – Dudley MBC Safeguarding Team
  • Rob Dalziel – Healthwatch Dudley
  • Melissa Guest – Healthwatch Dudley
How do I book?
Call Ali on 01384 267427 or email volunteer@healthwatchdudley.co.uk
If you would like to attend but are not an existing Healthwatch Dudley Volunteer, you will be asked to complete an application process before being considered. For an informal chat about the training, please contact Rob or Melissa on the above number.
As Enter and View volunteers will potentially be in contact with vulnerable people we are to undertake a disclosure and barring (DBS) check for the role which replaced the CRB – criminal records bureau check.
Reasonable travel and out of pocket expenses will be provided on request.